🎉Release 2024.1.30 🎉

We're excited to kick off the year with a fantastic update packed with new features and improvements! Here's a glimpse of what's included in this release:

📞 Auto Dialer Update:

Experience a seamless workflow with our enhanced Auto Dialer. Now, our sequential dialing functionality extends to your desktop phone. Let the system automatically initiate outbound calls directly from your desktop phone, saving you time and effort. 🖥️📲

📱 Switchboard on Mobile:

Stay connected on the go with our latest mobile app enhancement. With the new release, you can now view which employee is on the phone, listen in, provide coaching, and even engage in conversations with both parties, all from your mobile device. (Note: The logout icon has been relocated to settings for your convenience.) 📞📲

📊 Reports History:

Access and manage your reports like never before! In the Reports tab, you can now view, edit, and delete your reports' history. This feature offers greater control and organization for your reporting needs. 📈📋

📈 Initial Release of Queues Dashboard:

Introducing our Queues Dashboard, a powerful tool for monitoring your queues. Stay on top of key metrics such as the number of callers waiting, average wait time, agent performance, total abandoned calls, and more. We're excited to announce that this is just the beginning for our Queues Dashboard, as we have more features in the pipeline. Your input matters, so don't hesitate to share your ideas and feature requests with us at feedback.reliablepbx.com. 📊👥📞

We're committed to providing you with the best possible experience, and we look forward to delivering even more exciting features and improvements in the future. Thank you for being a part of our journey to enhance your communication and productivity. 🚀🌟