🎉 Feature Release 2023.08.16 🎉

Your Ultimate Upgrade Extravaganza!

🚀 Brace for a technological revolution with our grandest and most advanced feature release to date. While Mobile App Dialing takes the spotlight, it's just the tip of the iceberg in this sensational upgrade, poised to reshape how you connect and interact.

Get ready to embark on a journey of innovation, excitement, and boundless possibilities. Delve into the details of our biggest release yet, tailored exclusively for you!

📱🌟Mobile App Dialing - The feature we have all been waiting for...

In our last release, we elevated your online app experience with speed and sophistication. Today, we're thrilled to introduce the highly anticipated and beautifully reinvented Mobile App!

Our most requested feature, Mobile App Dialing, has undergone its most significant update to date. Now, you have the freedom to manage both inbound and outbound calls within the app itself!

The choice is yours - Customize your calling style:

1. Access your settings

2. Navigate to "general"

3. Select your preferred style:

✧ "In-App Dialing" - engage with calls within the app using VOIP technology.

✧ "Cellular Dialing" - seamlessly switch to your device's native dialing view.

✨ Key Advantages of Mobile Dialing Await You

1. Seamlessly answer calls within the app, eliminating the need for confirm-to-answer prompts.

2. Bid farewell to accidental personal number dial-backs. Android users enjoy a clean personal call history, while iPhone users experience clearly labeled Reliable PBX calls. Returned calls re-route back to the app automatically.

3. Effortlessly manage multiple outbound calls, enhancing your multitasking prowess.

4. Elevate conference calls by splitting them into distinct conversations.

5. Place callers on hold, offering serene on-hold music, while you attend to other matters.

6. Master seamless call transfers, optimizing internal and external communication.

📊 A Dashboard Designed for You

Immerse yourself in vibrant colors and SIX fresh widgets, offering unprecedented KPI insights.

👉The right side of your dashboard showcases missed/answered call ratios and calls to return.

👇The lower screen reveals paused users, unread messages, voicemails, and daily outbound calls.

Enjoy intuitive navigation as well with the newly bottom-positioned dashboard menu.

☎️🔀 Your Company, At A Glance

Our switchboard interface evolves evermore - displaying your team's dynamics at a glance.

🔦Active calls take center stage at the top of the screen, reducing the need for extended hovering.

🏅Perform actions like calling, chatting, coaching, listening in and more are now conveniently located on each users switchboard block as well.

📞 Enhanced Call History

Your call history has received a comprehensive upgrade:

1. A new column displays the extensions involved in each call.

2. Number columns split into "to" and "from" sections for clarity.

3. Tooltips provide instant insights for swift action.

4. The contact button links to contact pages, facilitating smoother interactions.

5. You can now export your call history to PDF or Excel format.

💬 Revamped Chat Experience

The chat page boasts a sleek makeover:

✧ Conversations are presented elegantly.

✧ Contact details appear on the right, optimizing communication efficiency.

✧ The "view more" button allows quick access to in-depth contact information.

👥 Contact Page Revolution!

Embrace a feature-packed extravaganza on your contact page:

✧ Introducing multiple phone books for ultimate organization.

✧ Private phone books ensure your exclusive access.

✧ Add and reorder extra contact fields with ease.

✧ Enjoy auto-populated addresses, linked with Google for seamless directions.

✧ Auto-saving notes capture your brilliance effortlessly.

✧ Add profile images for a personalized touch.

✧ Organize sub-contacts under company profiles for efficient management.

✧ Explore the Chat tab to revisit previous conversations or start new ones.

🎉 Embrace the Evolution!

Guided by your invaluable feedback, this feature-rich release reflects our commitment to enhancing your communication experience. These updates offer enhanced control, insights, and an experience marked by seamless interactions.

Keep sharing your insights at feedback.reliablepbx.com and let's continue shaping an app that resonates with our Reliable customers. Other improvements include faster, more reliable call notes during calls and a "Go to contact" option while on a call, redirecting you to their contact page.